Better Communication explores why we communicate and how we could do it better. It analyses different aspects of communication and offers many examples and exercises in communication techniques. It covers writing for personal and business use, and also offers clear instruction on questionnaire design and analysis.

The book has up-to-date information on the latest communication technology tools. It explores the use of ICT and its impact on both business and society.

The aim of this book is to provide an accessible, interactive communications book to meet the requirements of the FETAC Level 5 Communications module descriptor. It also provides material that can be used to fulfil many of the FETAC Level 5 modules.